Frequently Asked Questions
Everything you need to know about your AFERIY US shopping experience.
How long does shipping take for my order?
Standard shipping within the US typically takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for refund may incur a small restocking fee.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are the materials used in your clothing sustainable?
AFERIY US is committed to quality and ethical sourcing. We prioritize high-grade fabrics that ensure durability and comfort while working closely with vendors who follow fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.